Job Summary: Reception’s primary function is to answer inquiries and provide information to the general public, customers, visitors, and other interested parties. In addition, perform administrative support tasks.

Essential Functions / Duties:

• Screen and direct incoming calls and direct them to the appropriate department or staff member; answer inquiries according to facility release of information policies and procedures.
• Screen all individuals entering the facility and direct them to the proper location, resident or staff member; enforce visitation policies and procedures.
• Prepare orientation packets and create name tags for new employees.
• Work on meal tickets for residents and staff; accept monies for tickets, prepare the meal ticket and post receipt of the monies in the petty cash log, and file the tickets.
• Accept checks and prepare receipts for checks; access information on computer system to process checks received; scan checks.
• Order office supplies for the facility and ensure maintenance of the Welcome Center copy machine.
• Responsible for reviewing the communication log and making copies of documents as requested.
• Make copies and send faxes as requested by staff members; make copies of the dietary menus.
• Prep uniforms for nurses; handle daily nurses staffing sheets.
• Copy and fold weekly activities program booklet for the Apartments.
• Meter and mail out packages, letters, and other items requested.
• Operate computers programmed with software needed to record, store, and analyze resident information; operate copy/fax/printer machines to send documents and produce documents.
• Perform other related duties as directed by the Controller.

Education and Experiences: Prior experience in a similar working environment is preferred, but not a requirement of the position.